Step 7) The E911 RLM software should automatically launch during sign in.

Step 6) Enter your StarID password and click Sign In.

Step 4) Enter your StarID and click Continue.

Step 3) Accept the Certificate window should one pop up.

Step 2) Launch Cisco Jabber by double-clicking on the Cisco Jabber icon.

VPN (Remote Access) Mac OS Connection Steps.

VPN (Remote Access) Windows 10 Connection Steps.

If you are Not working remotely proceed to step 2.

Step 1) If working remotely, first connect to the University Network with Cisco An圜onnect VPN.

Instructions: Access and First Time Set up: Cisco Jabber and E911 RLM Client

Step 3) After you have completed the software install please follow the instructions provided below to complete the first time client setup.Īfter your software request submission, IT Services will contact you to schedule a time to have the software installed on your computer.

Step 2) Once you've received notification your user profile has been added to jabber please follow these instructions: Cisco Jabber / E911 Software Install.

Step 1) After software request submission IET will notify you that your user profile has been added to Jabber.

After your software request submission, IET will schedule a time to have the software installed on your computer.īefore following instructions in the next section, ensure you have completed steps 1 thru 3:.

You will then be able to follow instructions provided in this article to install Cisco Jabber and E911 RLM Software.

After your software request submission Institutional Effectiveness and Technology (IET) will notify you that your user profile has been added to Jabber.

E911 RLM software allows phone location information to be shared with 911 emergency services when 911 is dialed using Cisco Jabber.Ģ) How do I request Cisco Jabber and E911 RLM?ģ) Once I have submitted request for Cisco Jabber software how do I attain the software?.Cisco Jabber is a unified communication tool to manage phone calls.Article Type: Cisco Jabber/E911 Request and Install

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